Officer Michaels first appeared in Rocksteady Game's Batman: Arkham City in October 2011.
Michaels is an officer in the Gotham City Police Department and a member of the volunteer strike team operation undercover in Arkham City.
Before Arkham City Incident
Arkham City Incident
Michaels volunteered to join the strike team operating undercover in Arkham City. He and nine other members of the team infiltrated Penguin's gang. Unfortunately, the team was uncovered and taken hostage, where they were subjected to random beatings and torture inside the Museum, specifically the Iceberg Lounge.
Michaels, along with Sergeant Tom Miller and Officer Sanchez, are taken into one of the exhibit rooms and placed under the guard of five armed men. Batman, after already encountered all but two of the team, must eliminate these inmates and save Miller and his men. Afterwards, Miller gives orders to Michaels and Sanchez to arm themselves and hold up in the room.